Return Policy
Does merrysexdolls.com Accept Returns?
Yes, we do accept returns but only under certain circumstances. For instance, we only offer refunds on sex dolls that are defective or damaged by the manufacturing process or during shipping. Simply take photos of the damages, write down every detail and contact us within 24 hours of receiving your doll at [email protected]
Furthermore, please keep in mind that variations in skin color and make-up are common as our sex dolls are hand-crafted. Therefore, each has its own individual character which is not considered a defect or damage. Additionally, your sex doll’s eyelashes and fingernails are attached lightly and many come off during shipping. These items are easily fixed by using TPE safe glue.
Undeliverable Orders
Please take care in providing your shipping information. What you provide is exactly how your shipping label will be printed. Orders returned to us as undeliverable will result in a 20% processing fee and no shipping refund will be issued. Click Here to Contact Customer Service.
WARNING: Sex toy laws dictate that we cannot accept return of a doll that has been used. So please note that as soon as you have sex with the doll, returning her for any reason is no longer possible. A returned doll will undergo oral, vaginal and anal inspection and testing for sexual fluids. If you have returned a doll which tests positive for sexual fluids, the doll will be destroyed and you will NOT receive a refund.
Unfortunately, Items that are damaged through improper use are not eligible for return or refund, regardless of the duration of time the product was used for. Sex dolls are not indestructible. Care and common sense must be exercised during use and handling. For more information about TPE dolls care and maintenance please follow this link.
Customer satisfaction is very important to us. If you have any problems with your order, please contact us and we will do our best to resolve the issue immediately.
SHOPPING DISCOUNT !
Enter coupon code ‘ESDOLL100‘ at Cart, Get $100 OFF Discount.
PRIVACY GUARANTEED
We ship each and every product in an unmarked and discreet box and also make sure that billing is done with no mention of sex related products.
